These Terms and Conditions are intended to clearly stipulate the rights, obligations, responsibilities, and other necessary matters of the Company and users by establishing basic matters related to the use of the Ocean Look service provided by Ecomarine Co., Ltd. (hereinafter referred to as the “Company”).
The definitions of terms used in these Terms and Conditions are as follows
2. Unless otherwise defined in the above provisions, the definitions of terms used in these Terms and Conditions shall follow the relevant laws and regulations. If not specified in relevant laws and regulations, they shall be interpreted in accordance with general commercial practices.
Matters not stipulated in these Terms and Conditions and the interpretation of these Terms shall be governed by the Act on Promotion of Information and Communications Network Utilization and Information Protection, the Act on Consumer Protection in Electronic Commerce, the Act on the Regulation of Terms and Conditions, and other relevant laws and commercial practices.
1. The service agreement is established when the User agrees to the contents of these Terms and Conditions, submits an application for service use in accordance with the forms and procedures specified by the Company, and the Company approves the application.
2. The Company, in principle, approves the User's application for service use. However, the Company may reject an application or terminate the service agreement afterward if the application falls under any of the following cases:
3. In the application process described in Paragraph 1, the Company may request real-name verification and identity authentication through a specialized agency, depending on the type of User, and may request supporting documents.
4. The Company may withhold approval if there is a lack of service-related infrastructure, technical difficulties, or operational issues.
5. Users must provide truthful and accurate information without any falsehoods when applying for service use. The Company may request additional information from Users depending on the nature of the service provided.
6. If the Company and the User enter into a separate agreement regarding service use, the terms of the separate agreement shall take precedence over these Terms and Conditions.
1. The company collects only the minimum necessary personal information required for the establishment and execution of the service agreement through lawful and fair means.
2. When collecting personal information, the company notifies users in advance of the scope and purpose of the collection in accordance with relevant laws and the company's privacy policy.
3. The company must take necessary measures to allow users to withdraw their consent regarding the collection, use, or provision of personal information collected by the company through the service interface.
1. The company strives to protect users' personal information in accordance with the Personal Information Protection Act, the Act on Promotion of Information and Communications Network Utilization and Information Protection, and other applicable laws.
2. The protection and use of personal information are governed by relevant laws and the company's privacy policy. However, the company's privacy policy does not apply to third-party websites linked from the company's official website.
1. Users are responsible for managing their ID and password and must not allow third parties to use them. The company is not responsible for any damages resulting from the leakage of an ID or password due to the user’s intent or negligence (including administrators and members), such as unauthorized use or misuse by a third party.
2. If a user becomes aware that their ID or password has been stolen or is being used by a third party, they must immediately notify the company and follow the company’s instructions. The company is not responsible for any disadvantages resulting from the user's failure to notify the company or failure to follow the company’s instructions even after notification.
1. Users can view and modify their information at any time through the administrator page. However, information related to service management, such as the user ID and other administrator account details (hereinafter referred to as "Administrator Information"), cannot be modified without the company's separate approval.
1. Unless otherwise stipulated in these Terms, the company may notify users through email or other communication methods registered by the user. If a user submits or registers a false email address or fails to update or notify the company of any changes, the company shall consider the notification to have been delivered when sent to the previously registered contact information.
2. For notifications to all users, the company may substitute individual notifications by posting an announcement on its website or notice board for at least seven days.
1. The company shall not engage in any activities prohibited by relevant laws or contrary to public morals and shall make every effort to continuously and stably provide its services.
2. The company shall implement security systems to protect personal information (including credit information) to ensure users can safely use the service and shall publish and comply with its privacy policy.
3. The company shall not disclose or distribute users' personal information to third parties without their consent. However, exceptions shall be made if required by law or requested by authorized institutions in accordance with legal procedures.
4. The company shall provide its services continuously and stably 24 hours a day, 365 days a year. In the event of facility malfunctions or loss, the company shall repair or restore them without delay. However, the company may temporarily suspend or permanently discontinue the service due to business, technical reasons, force majeure, or emergencies. In such cases, the company shall notify users in advance or afterward via website announcements or email.
5. If a user raises a valid opinion or complaint, the company shall process it promptly within a reasonable period. If the resolution takes longer, the company shall inform the user of the delay and provide updates on the progress and outcome via the notice board or email.
1. Users shall pay the service fees determined by the company within the specified deadlines.
2. Users shall not engage in the following activities:
3. Users may not transfer, gift, pledge, or otherwise assign their service usage rights or contractual status to others without the company's explicit consent.
4. Users must regularly update security measures, such as antivirus programs, to protect their systems from unauthorized intrusions. The company shall not be liable for any security incidents or damages resulting from users' failure to maintain proper security.
5. Users must comply with relevant laws, these Terms, service guidelines, company notices, and any additional instructions provided by the company. They shall not engage in any actions that disrupt the company's operations.
1. The company shall receive and process customer complaints through email or the consultation window on the service screen.
1. The company may conduct regular inspections if necessary for service provision, and the schedule for regular inspections shall be notified in advance by the company.
2. The company may provide some or all of its services free of charge for a certain period in cases such as consultation processing, demo service provision, or other cases recognized by the company.
3. The company may integrate the service with an external payment gateway system to enable users to pay service usage fees. However, the company shall not be liable for any damages incurred by users due to system failures of the payment gateway provider or other reasons beyond the company's control.
The company may modify all or part of the services it provides due to policy, operational, or technical needs if there are reasonable grounds. Unless otherwise stipulated by relevant laws, users shall not be entitled to separate compensation for such modifications.
If there are changes to the service content, usage methods, or usage hours, the company shall notify users of the reason for the changes, details of the modified services, and the implementation date in advance, in accordance with the notification method stipulated in Article 10.
The company may restrict or suspend a user's service usage if the user violates the obligations of these Terms or disrupts the normal operation of the service.
2. Notwithstanding the preceding clause, if a user violates relevant laws, such as identity theft, providing illegal programs that infringe copyright laws, obstructing operations, engaging in illegal communications under the Act on Promotion of Information and Communications Network Utilization and Information Protection, hacking, distributing malicious programs, or exceeding access rights, the company may permanently suspend the user's access to the service immediately. In such cases, any benefits or rights within the service shall be forfeited, and the company shall not provide separate compensation.
3. If the company is unable to continue providing the service due to business changes, discontinuation, or mergers with other companies, it may terminate the service after notifying users in accordance with Article 10, "Notifications to Users."
1. The service usage fees and payment methods users must pay for service usage shall be as stated on the company's website.
2. Service usage fees include the following charges, and specific billing standards shall be posted on the website.
3. The billing start date for service usage fees is the day after the free usage period expires (hereinafter referred to as the "Billing Date"). On the Billing Date of each month, the registered credit or debit card will be charged automatically. However, if a separate billing date is stipulated in the usage agreement, the terms of the agreement shall take precedence over these Terms.
4. If a user subscribes to multiple services, the service usage fees shall be billed individually based on the billing start date of each service.
5. Even if the company changes the service fee billing standards during the service period, the company shall not request additional charges or issue refunds for the portion of the service already paid.
6. If there is a separate agreement between the company and the user regarding service usage fees, the terms of the agreement shall take precedence over these Terms.
1. Users may pay service usage fees using the following payment methods, provided that if a user exceeds the monthly cumulative payment limit set by the company or the payment institution, additional service usage may be restricted.
2. Users may select their preferred payment method from the available options provided by the company. However, since the company does not directly provide electronic payment processing services, it is not liable for issues related to electronic payment processing.
3. Credit card auto-payment refers to a method where service usage fees are automatically deducted from a pre-approved credit card at regular intervals. Unless the user withdraws consent for auto-payment following the company's designated procedures, the service agreement will automatically renew, and payments will continue.
4. Users must ensure that the following issues do not occur when making payments:
5. If service usage fees are not paid properly, the company may restrict the user's service usage. If such a restriction occurs due to reasons attributable to the user (e.g., non-payment), the company shall not be liable for any damages incurred by the user.
6. The company may add, remove, or change payment methods or payment options at its discretion and shall notify users in advance of the reasons and the effective date of such changes.
1. If a user has no objections to the billed service usage fees, they may file an objection within six months from the billing date. However, if the overcharge is due to the company's fault, the user may file an objection regardless of the aforementioned period.
2. The company shall investigate the validity of the objection within two weeks of receiving the objection and notify the user of the result.
3. If, due to unavoidable circumstances, the company is unable to notify the result of the objection within the period specified in Paragraph 2, it shall inform the user of the reason and the newly designated processing deadline.
1. If a user illegally evades the payment of service usage fees, the company may charge an amount equivalent to ten times the evaded amount.
2. If a user is delinquent in paying service usage fees for more than two months, the company may register the user as a credit delinquent with a credit agency.
1. If service usage fees have been overpaid or mistakenly paid, the company shall refund the excess or mistaken amount. If the overpayment or mistaken payment is due to the company's fault, the company shall also refund an appropriate amount of statutory interest.
2. Even if the service is terminated in the middle of a billing period, the remaining amount shall not be refunded separately.
3. If a user cancels a credit card payment, the refund amount, method, and date will be determined by the respective credit card company’s policy. The company is not responsible for the refund beyond processing the payment cancellation. However, this does not apply if the user's cancellation is due to intent or negligence.
1. If a user wishes to terminate the service agreement, they must apply for termination through the service itself or by contacting the company via email or phone.
2. Upon receiving the termination request as per Paragraph 1, the company shall immediately process the termination of the agreement, except in cases where there are outstanding debts or liabilities.
3. The company may terminate the service agreement without the user's consent under the following circumstances and shall notify the user of such termination. However, if immediate termination is deemed necessary or if notification is not possible due to the user's fault, the company may notify the user afterward:
1. The company has comprehensive rights to use, store, modify, reproduce, publicly transmit, display, and distribute data posted or transmitted through the platform within the scope necessary for service operation and provision. However, the company will not use such data for purposes other than service operation and provision.
2. If data posted or transmitted is found to violate applicable laws, this agreement, or social norms, the company may delete or restrict access to such data and may limit the service use of the involved user. However, this does not impose an obligation on the company to monitor and delete or block data.
3. The company will make its best efforts to ensure the stable operation of data storage and processing facilities. However, if data is lost due to force majeure events such as natural disasters or other reasons beyond the company's control, the company is not obligated to provide backups to users.
4. Personal user information may be processed through websites, applications, emails, etc. Users have full control over their information, including modification, change, or deletion, while the company only retains user-related data for service provision and cannot alter, change, or delete it.
5. The company collects and uses users' personal information only within the agreed purpose and scope. The company does not provide users' personal information to third parties unless required by law.
6. If a user requests in writing or if this contract is terminated, the company shall destroy or return the personal information collected from the user. However, if required by laws such as the Personal Information Protection Act, the company shall fulfill its obligation to provide relevant user information or access to regulatory authorities or related entities.
7. If the company discontinues service provision due to expiration, contract termination, or other reasons, it shall immediately dispose of all user data, including member information. However, certain information shall be retained for a specified period under relevant laws before being disposed of. The following records will be stored separately and deleted after the required retention period:
1. The intellectual property rights of the service itself belong to the company.
2. Users may not process or sell information obtained through the service for commercial purposes. If they violate this rule, they are responsible for all associated legal and financial consequences.
1. If the user is unable to use the service due to the company's fault (hereinafter referred to as "Disruption"), compensation will be made based on the following criteria. However, this does not apply if the service is restored within 24 hours of the user being unable to use it.
2. Disruptions due to matters announced in advance by the company are excluded from this compensation.
3. The user acknowledges that AIS data may not be collected or may contain errors due to issues with certain vessels or unknown errors. Users also recognize that the lack of AIS data or information errors may occur due to gaps in satellite collection capabilities, temporary satellite failures, radio interference, or communication disruptions, and these will not be considered service disruptions or malfunctions.
4. If the company causes damage to the user intentionally or through negligence, the company is liable to compensate for the damage.
5. If the user causes damage to the company intentionally or through negligence, the user is responsible for compensating the company for the damage.
6. The company will not be liable for damages caused by force majeure events such as natural disasters or damages resulting from the user's intentional or negligent actions.
7. Damage claims must be submitted to the company with the reason for the claim, the claimed amount, and the basis for calculation via email, phone, or other means.
8. If the user causes harm to the company or third parties, and a claim for damages arises from a criminal or civil lawsuit, the user must actively cooperate with the company and law enforcement as requested.
1. The company is not responsible for any damages incurred by the user or third parties in the following cases where it is unable to provide services:
2. The company is not responsible for free services unless special provisions under applicable laws apply.
3. The company is not responsible for data loss resulting from neglecting backup duties, regardless of whether the data was deleted under Article 24 or directly requested by the user.
4. The company is not responsible for the reliability, accuracy, or content of information, materials, or facts provided through the service.
1. These terms and conditions are governed by the laws of the Republic of Korea and are enforced accordingly.
2. Any disputes arising between the company and the user regarding the service use will be subject to the jurisdiction of the court where the company’s headquarters is located, in accordance with the Civil Procedure Act.
3. For users residing abroad, any legal disputes arising between the company and the user will be subject to the jurisdiction of the Seoul Central District Court, regardless of the provisions in the preceding paragraph.